Note:
This is a "blast from the past" post as we work our way backwards to
catch you up on our previous destinations. We recently hit the road again and are working our way toward Denver by way of Las Vegas, Phoenix, and New Mexico. We will
not be doing any "real time" posts until early March when we visit Kansas. Kansas will be the first of 19 new states that we will visit this year in the final leg of our adventure.
August 15 - 27, 2020
By Marty
As we wrapped up our visit to Niagara Falls and Buffalo, NY we were to head east toward New England. Regrettably we had to change our plans and make a 900 mile detour to the Tiffin Motorhomes Service Center in Red Bay, Alabama due to a repair issue with the Beast. The total detour was 2,100 miles because from Red Bay we then drove 1,200 miles to Massachusetts to return to our previously scheduled route!
The repair issue was with the rear driver's side slideout. The slideout has been cranky recently. At setup it was coming out cattywampus and getting stuck after extending just a few inches. I could muscle it a bit from the outside while Janell operated the controls on the inside, but it was getting worse. I feared having the slide fail in the extended position and leaving us unable to drive anywhere.
Before taking the drastic measure of driving 2,100 miles round trip for the repair I did the following:
- researched Youtube and RV repair forums for solutions;
- took the Beast to the Buffalo Tiffin dealer's service department (they were unable to diagnose the issue);
- called Tiffin service center phone support in Red Bay (they couldn't advise me on a do it yourself fix either); and
- called Tiffin dealer's service departments in New England (none of which could get us in for 6-8 weeks)
RV repairs are the bane of the RV owner's existence, at least for those that aren't talented "do it your selfers". The typical RV dealer service department competence level is generally low and the demand for service is very high. It is the norm to wait a month or two for a service appointment. When you live full time in your motorhome this can be a problem!
Tiffin's service center has a great reputation and efficient process so, to get our issue fixed correctly and soon, we decided to take the Beast back to the mother ship.
I'll tell you more about Tiffin's service center in Red Bay below.
We drove 900 miles over two days, stopping for one night at the Two Rivers Campground in Carrollton, Ky. The map above, which is on our refrigerator, reflects our passing through Pennsylvania, Ohio, Kentucky, and Tennessee on our way to Alabama. We did nothing in those states, but they still qualified for a sticker. While in Red Bay we also visited Mississippi. More on Mississippi below.
Funny anecdote about this map: We got it for the outside of the Beast before starting our travels. The map background is magnetic. When I went to put it on the motorhome it promptly slid to the ground. That's when I realized that the entire skin of the motorhome is made of fiberglass, not metal! So we bought a new blank adhesive map, which is the one you see in the side panel of this blog.
Janell had the great idea of taking the magnetic map, cutting it in half, and putting it on on the fridge. Now we can follow our travels from inside and outside the Beast! If you look closely you will see that Willie is monitoring our travels too!
A beautiful Alabama sunset beyond the Red Bay Acres restaurant and office.
This beautiful butterfly touched down on Little Red just long enough for a photo.
While in Red Bay we had time for some sightseeing. Our first, and my favorite, excursion was to Muscle Shoals and the Muscle Shoals Sound Studios, about an hour northeast of Red Bay.
This sound studio is legendary. No, really, it is legendary! The studio existed for only nine years in this location after it's 1969 opening. In that time over 75 gold and platinum records were recorded by artists such as Bob Dylan, Lynyrd Skynyrd, Paul Simon, Bob Seger, Rod Steward, Cat Stevens, and Willie Nelson, to name a few!
In 1969 the Rolling Stones slipped into town and recorded "Brown Sugar", "Wild Horses", and "You Got to Move". The Stones were in the middle of a USA tour that year which culminated in December with the infamous Altamont Speedway Free Festival.
For more history on the Muscle Shoals Sound Studio read this:The studio closed in 1978 and was occupied by two different non music related businesses before being abandoned in the late 1990's.
The building was later purchased and eventually restored to it's original studio condition and reopened in 2017 as a museum while also operating as a recording studio.
This is a trailer for a great documentary about Muscle Shoals and the incredible music that came out of this small Alabama town. The documentary features Fame Studios, Muscle Shoals Sound Studio, and the common link between the two: The Swampers. Curious? Check this out:
Muscle Shoals documentary trailer
Just a few miles from Muscle Shoals, in Tuscumbia, AL we toured Ivy Green, the Helen Keller Birthplace museum.
Who, of my generation, could forget this scene from "The Miracle Worker", starring Anne Bancroft and Patty Duke:
A clip from the Miracle Worker
The water pump is intact outside the house. Regrettably I failed to take a photo of it!
Instead you get this bed and beautiful quilt.
If you want a quick refresher on Helen Keller and her remarkable teacher, Anne Sullivan, here you have it:
Ms. Keller was not a tall woman...
Janell made a friend while touring the Ivy Green grounds. This kitty followed us around for some time.
Red Bay is in the far northwest corner of Alabama and our RV park is only about 200 yards from the Mississippi border.
You may have figured this out by now, but Elvis was born in Tupelo. Cool story above about Elvis' first guitar.
Elvis #3 is three dimensional(ish)
The Elvis Presley Birthplace has a nicely done museum and the restored home in which he was born. Elvis lived in Tupelo until age 13.
Ken was was a good guy and our very able tech. About that emergency? Ken fixed it in 45 seconds...
There is a control sequence on the main panel that will "synchronize" the two motors that move the slide in and out. We were mildly flabbergasted (is that a contradiction?) that neither the Buffalo Tiffin dealer nor Tiffin phone support were aware of this fix. See what I mean about poor competency in the RV service industry? Oh well, what's the big deal about a 2,100 mile detour at 9 miles per gallon?
After Ken solved the issue we asked him to show us again so that we could video it for our reference in case the issue occurred again.. Here is that 46 second video:
How fast would one have to drive to embed 40' of your motor home into a brick wall? Haha!
This is one of the RV "parks" that are scattered around town. At any given time there are several hundred Tiffins and their owners scattered around this little town of 3,000 people waiting for service or in service.
On Friday, Aug 28th we started our 1,200 mile drive to Boston, where my sister Mary lives, from which we will launch our New England leaf peeper tour. This drive was to be done over three days. Tally-ho, right? Well, not exactly...
We encountered another challenge with the Beast and were waylaid at the Baltimore Freightliner shop for three days. We started to notice a vibration in the drive train on our drive from Red Bay and it was getting worse. The Beast's chassis is made by Freightliner so they do any repairs to the chassis (i.e., not Tiffin.) It took almost three days for the Baltimore Freightliner shop, working with Freightliner corporate in South Carolina, to diagnose and approve the repair.